Question: What Do I Do If My Amazon Account Is Suspended?

Why is my Amazon account suspended?

Amazon believes in maintaining a safe and enjoyable experience for buyers with clear rules, so the company will suspend sellers if you violate any of their five community rules: Honor your commitment to buy or sell.

Do not open a new selling account if your selling privileges have been removed..

Can Amazon ban your account?

According to The Wall Street Journal, Amazon has banned consumers from making purchases on their retailing site for practices such as returning too many items. The report cites two customers who had their accounts banned without warning.

Can you pause your Amazon seller account?

From your seller page, go to Settings > Account Info > Selling Plan. Edit it to Individual to stop the subscription fee.

Why is Amazon saying my password is incorrect?

If you haven’t signed in from another PC and still the amazon login page is displaying “Amazon password incorrect” message, then your account has been disabled or suspended by Amazon. … If your account gets suspended, you can’t log in to your account, and no transactions are made from that account.

Why is Amazon blocking my reviews?

Amazon is currently fighting against fake or manipulated reviews, that’s why they are blocking them on particular listings with a suspicious reviewing activity. There is nothing you can do about it, only wait and stop contacting your customers about leaving you reviews.

What do I do if my Amazon account is locked?

4.2 Contact Amazon By Phone.4.3 Your account will be reviewed by the Team Lead for 24-48 hours.4.4 Contact them after 2 days (48 hours)4.5 Call them again after 2 days and send them Fax via an app.4.6. Get your account unlocked.

How do I get my Amazon account back?

To regain access to your account, you’ll need to verify your identity by providing a scan or photo of a government-issued identity document. To protect your account, we won’t be able to make changes to your Two-Step Verification settings until your identity is successfully verified.

How do I appeal an Amazon account suspension?

Appeal an account deactivation or listing removalIn Seller Central, go to Performance and click Account Health.At the top of the Account Health page, click Reactivate your account.Follow the instructions within the page to submit your appeal. This can include a plan of action or supporting documents. … Click Submit to send your completed appeal to Amazon.

How do I stop my Amazon account from being suspended?

How to Avoid an Amazon Account SuspensionRespond to Product Quality-Related Notifications. Warned about the quality of an item you sold that generated too many returns, or buyer complaints about defects, functionality, or consistency with your listing details? … Stay Informed: Don’t Be a Stranger! … Pull any problematic products!

Does Amazon suspend buyer accounts?

Amazon rarely suspends a buyer account, but when they do, it’s usually because a big violation of trust has occurred, for example: The very generous returns and refunds policy has been abused. You have been using your buying account in coordination with a selling scheme.

Why can’t I log into my Amazon account?

If you’re having trouble logging in, you may be entering incorrect account information or you may need to reset your password. Here are some things to check: … If you’re sure you’re using the correct email address or mobile phone number, try to Reset Your Password.